FAQ
There are several ways how to cancel an appointment. If it is no longer possible for you, it could be that you tried it via the "Customer link" an...
Fri, 1 Apr, 2022 at 3:30 PM
Browsers which put the privacy of users first may interfere with the functioning of Calenso. This is particularly problematic if scripts are blocked by the ...
Mon, 16 Nov, 2020 at 2:52 PM
Under "Appointments" -> "Individual Appointments" you can see all appointments listed. Click on the three dots on the right sid...
Thu, 22 Apr, 2021 at 4:39 PM
It is possible to enter several calendars per employee. Calenso supports synchronisation with Google Calendar, iCloud, Office365 and Exchange. Go to "P...
Thu, 22 Apr, 2021 at 4:40 PM
Check the following steps: Is your e-mail stored correctly? (Company profile and profile employee) Which location will be informed about new appointments...
Tue, 12 Jul, 2022 at 3:37 PM
If you have not used your connected external calendar for a while, you will need to renew the connection. The best thing to do is to delete the calendar fro...
Thu, 22 Apr, 2021 at 4:41 PM
Calenso Calendar only receives the title and time period of your appointments to record when you are unavailable. We cannot see event details or contacts fr...
Tue, 22 Mar, 2022 at 8:45 AM
There are several ways to add the booking widget to your website. We have made a general guide for this. You can find it here. There are also specific ...
Thu, 22 Apr, 2021 at 4:43 PM
Yes! all colours can be edited under "Profile" -> "Booking widget" -> "Booking widget settings". Have a look at...
Thu, 22 Apr, 2021 at 4:43 PM
Yes, Calenso supports online payments. All you need is a credit card and a Stripe or PayPal account if you wish to pay by credit card. With a bexio account,...
Thu, 22 Apr, 2021 at 4:44 PM