SMS notifications

Created by Calenso Support, Modified on Thu, 11 Jul at 1:54 PM by Calenso Support

This article explains how to set up and manage SMS notifications in Calenso. By connecting your SMSAPI or Brevo account to Calenso, you can send automated SMS notifications to your customers. Since Calenso v6.6.0, eCall from F24 can now be used as a gateway for sending SMS in addition to the existing and Brevo links.

Table of content

Required Subscription

This feature is available in the Basic, Professional, Business, and Enterprise subscriptions.

SMS Notifications

Create SMSAPI Account

  1. Connect Credit Card: To send SMS, you need to connect your credit card with your SMSAPI account.
  2. Set Sender Name:Go to the settings and set the sender name.
    • Submit Sender Name: If you have a Whitelabel or Business subscription with Calenso, you can submit your desired sender name for approval. Important: In the Basic or Professional subscription, "CALENSO" must be used as the sender name. Otherwise, the SMS sending will fail.
  3. Enable Links in SMS: Activate the function to include links in your SMS messages.
    • Contact SMSAPI support and request that SMS can contain links. You can send the following text: "Hi, can you please make sure that our SMS can contain links?"
  4. Connect SMSAPI with Calenso: In the Calenso settings, you can connect your SMSAPI account.
    • Important: Connect SMSAPI to Calenso only after the sender name from above is "ACTIVE". Otherwise, the sending will fail.
    • Generate an OAuth API token and name it "Calenso": SMSAPI OAuth.

View Sent SMS and Reports

You can view sent SMS and their content at SMSAPI Message History. For more detailed reports, you can export the SMS data at SMSAPI Reports.

Create Brevo Account

  • Set Up Brevo Account
    • Register on the Brevo website and create an account.
    • Complete your profile and add a payment method.
  • Connect Brevo with Calenso
    • Go to Calenso settings → Notifications and select the option to connect your Brevo account.
    • Enter the Brevo API keys to activate the connection.

  • Purchase SMS Credits
    • Purchase SMS credits directly through your Brevo account to send SMS notifications.
    • Regularly check your balance to ensure you have enough SMS credits.

Connect SMS Account with Calenso

  • Select Provider: Go to Settings → Notifications and select the desired SMS provider (e.g., SMSAPI, Brevo, eCall).
  • Enter API Key and Sender Name:Provide the API key and the sender name.
    • F24 Integration: For connecting with F24, username and password are required.

As soon as the purchase is completed, you can send SMS notifications via Calenso!

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