Email notifications

This article explains how to set up and customize email notifications in Calenso. These notifications include appointment confirmations and reminders to help your clients keep track of their appointments.

Table of content

• Required Subscription
• Email Notifications
  • Appointment confirmation
  • Appointment reminder

Required Subscription

This feature is available in the Basic, Professional, Business, and Enterprise subscriptions.

Email Notifications

In the next steps we will show you how to set up and manage the e-mail notifications

Appointment confirmation

An appointment confirmation will be sent to the customer in any case. It also contains a link for the cancellation or rebooking of the appointment. You can adjusts certain parts of the E-Mail:

1. Logo: Settings → Whitelabel → "Partner Logo in Email"
   
   
2. Greeting / Introduction / End: Settings → Notifications → "Email Appointment Confirmation for Clients" / "Email Registration Confirmation for Event for Clients"
   
   
3. Provider Remarks: Settings -> Notifications → "Template for Remarks in Appointment Booking Confirmation" / "Template for Remarks in Event Booking Confirmation"
   
   
4. QR Code: Settings → Booking Widget Settings → "Enable QR Function".

Appointment reminder

Send your customers an appointment confirmation by e-mail and remind them of an upcoming appointment. This way you reduce downtime and help your customers to remember appointments.

• Reminder Time: Define whether and when your clients should be reminded: Settings → Notifications.
• Cost: Depending on the plan, you have a different number of notifications available. Learn more here.