Upload of the employee profile picture doesn't work

Created by Calenso Support, Modified on Tue, 26 Jul 2022 at 07:45 AM by Calenso Support

Problem

Sometimes it can happen that an uploaded profile picture for a resource or employee is initially displayed in the dashboard. However, it disappears again when the page is reloaded.


The cause could be the file name. As soon as umlauts, i.e. ä, ö and ü are contained, the profile picture cannot be stored correctly in the database.



Solution


Just change the file name so that it no longer contains special characters like ä,ö and ü and try the upload again. Then it should work.


If you have any questions about this or other topics, write to support@calenso.com.

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