Round-Robin function

Created by Calenso Support, Modified on Mon, 13 May 2024 at 10:54 AM by Calenso Support


Table of contents


Since version v4.20.0 Calenso supports the "Round-Robin" function.


What is the Round-Robin function?


With this feature, appointment bookings can be randomly distributed to the whole team. Instead of customers selecting a specific bookable resource, a resource is randomly pre-selected. This way, e.g. demo or support requests can be distributed evenly within a team.


As a result, the "Resources" tab is no longer displayed in the appointment booking widget.



How do I activate the function?


The function can be activated under Settings Booking widget Settings → General → "Activate round robin function".


How can I exclude employees from the round-robin function?


As soon as the round-robin function is activated, a new attribute appears when editing an employee/resource, with which the employee can be deactivated for the round-robin function. By default, every employee/resource is enabled for round-robin.


Settings Resources / Employees Edit employees.




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