Do you want notifications to be sent to your customers and your company via your Inxmail account instead of Calenso? This is now possible with the Inxmail integration.
TABLE OF CONTENT
- What Subscription do I need to use this feature?
- Where can I set up the connection to Inxmail?
- Which credentials are needed?
- Which notifications can be sent via Inxmail?
- How is the data structured for each event?
- New booking: Notification to customer
- New booking: Notification to partner
- Reminder for customer
- Rebooking: Notification for customer
- Rebooking: Notification for partner
- Cancellation: Notification for customer
- Cancellation: Notification for partner
- Smart Action: Survey after the appointment
- Smart Actions: Notification before the appointment
- Smart Actions: Thank you-mail after the appointment
- What is the benefit?
What Subscription do I need to use this feature?
This feature is available to all our Enterprise-Partners.
Where can I set up the connection to Inxmail?
Under Settings you can find the Inxmail under the section Integrations:
Which credentials are needed?
To establish a connection to Inxmail, the following credentials are needed:
- API-URL
- API-ID
- API-Secret
- Expiry date of the API Secret
Which notifications can be sent via Inxmail?
The following notifications can be sent via Inxmail:
- New booking: Notification to customer
- New booking: Notification to partner
- Reminder for customer
- Rebooking: Notification for customer
- Rebooking: Notification for partner
- Cancellation: Notification for customer
- Cancellation: Notification for partner
- Smart Action: Survey after the appointment
- Smart Actions: Notification before the appointment
- Smart Actions: Thank you-mail after the appointment
How is the data structured for each event?
New booking: Notification to customer
Event: calenso.booking.inform-customer
{
"event": "calenso.booking.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxx Xxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT04XXXXXXXX[...]"
}
]
}New booking: Notification to partner
Event: calenso.booking.inform-partner
{
"event": "calenso.booking.inform-partner",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"prename": "XXXXXX",
"lastname": "XXXXXXX"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxxx Xxxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT046XXXXXXX[...]"
}
]
}Reminder for customer
Event: calenso.booking.remind-customer
{
"event": "calenso.booking.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxx Xxxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT046Mi4wClXXXXX[...]"
}
]
}Rebooking: Notification for customer
Event: calenso.booking.rebook.inform-customer
{
"event": "calenso.booking.cancel.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxx Xxxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXX"
"rebook_reason": "Ich habe einen Arzttermin",
"cancellation_reason": "Ich fühle mich unwohl"
},
"original_appointment": {
"id": 10000,
"start": "2021-02-30T18:05:00+00:00",
"end": "2021-02-30T19:05:00+00:00",
"title": "Termin mit Patrick Breiter",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT046Mi4wClXXXXXX[...]"
}
]
}Rebooking: Notification for partner
Event: calenso.booking.rebook.inform-partner
{
"event": "calenso.booking.cancel.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"full_name": "Xxxxxxx Xxxxxxx",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Patrick Breiter",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXX"
"rebook_reason": "Ich habe einen Arzttermin",
"cancellation_reason": "Ich fühle mich unwohl"
},
"original_appointment": {
"id": 10000,
"start": "2021-02-30T18:05:00+00:00",
"end": "2021-02-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT046MiXXXXXXX[...]"
}
]
}Cancellation: Notification for customer
Event: calenso.booking.cancel.inform-customer
{
"event": "calenso.booking.cancel.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxxx Xxxxxx",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXx",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
}
}Cancellation: Notification for partner
Event: calenso.booking.cancel.inform-partner
{
"event": "calenso.booking.cancel.inform-partner",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"prename": "Xxxxx",
"lastname": "Xxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"full_name": "Xxxxxxx Xxxxxxx",
"prename": "Xxxxxxx",
"lastname": "Xxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
"deleted": "2021-03-30T18:05:00+00:00"
}
}
}Smart Action: Survey after the appointment
Event: calenso.smart-action.survey-after-appointment.inform-customer
{
"event": "calenso.smart-action.survey-after-appointment.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxx Xxxxxx",
"prename": "Xxxxxxxx",
"lastname": "Xxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxxx Xxxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
}
}Smart Actions: Notification before the appointment
Event: calenso.smart-action.notification-before-appointment.inform-customer
{
"event": "calenso.smart-action.notification-before-appointment.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXX",
"full_name": "Xxxxxxx Xxxxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-5b80d7740ab8",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
},
"attachments": [
{
"filename": "Termin.ics",
"content-type": "text/calendar",
"content": "QkVHSU46VkNBTEVOREFSClZFUlNJT046Mi4wClBXXXXXXX[...]"
}
]
}Smart Actions: Thank you-mail after the appointment
Event: calenso.smart-action.thank-you-after-appointment.inform-customer
{
"event": "calenso.smart-action.thank-you-after-appointment.inform-customer",
"payload": {
"customer": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"prename": "Xxxxxxx",
"lastname": "Xxxxxxx"
"email": "[email protected]",
"language": "de",
"salutation": "m"
},
"worker": {
"id": 10000,
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"full_name": "Xxxxxxx Xxxxxx",
"prename": "Xxxxxx",
"lastname": "Xxxxxxx",
"email": "[email protected]"
},
"appointment": {
"id": 10000,
"start": "2021-03-30T18:05:00+00:00",
"end": "2021-03-30T19:05:00+00:00",
"title": "Termin mit Xxxxxx Xxxxxx",
"description": "Gebuchte Dienstleistungen: xyz",
"uuid": "f7e9b446-12a7-4085-ac85-XXXXXXX",
"remarks": "Ich freue mich auf den Termin :)",
"url": "https://dashboard.calenso.com/appointments/f7e9b446-12a7-4085-ac85-XXXXXXXX"
"rebook_reason": null,
"cancellation_reason": null
}
}
}What is the benefit?
All the above mentioned E-Mails can be designed completely independently so they can meet your CI entirely.
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