Encryption of customer and appointment data

Since version 4.0.0, customer and appointment data can be optionally encrypted. This makes sense, for example, if a customer processes information that is highly sensitive and should not be visible as normally readable text in a database or backup.

The data is encrypted with AES-256. In order to be able to search for this data (in the dashboard), the data is also stored hashed. During a search, the two hashes are then compared. For this reason, the search in the customer administration can only return full hits.

The following information is encrypted:

Customer:

• First name
  
• Last name
  
• e-mail
  
• Phone number
  
• Mobile number
  
• Name
  
• ZIP
  
• Street
  
• City
  
• Remarks

Appointment:

• Appointment title
• Appointment description

Booking questions:

• Entered customer data

The encryption is only available in the Corporate subscription. As a Calenso Corporate customer, you can request the encryption from the support.