Configuring SPF entry for own E-mail sender

Created by Calenso Support, Modified on Wed, 14 Jun 2023 at 05:09 PM by Calenso Support



TABLE OF CONTENTS


To enable the Calenso E-mail server to send e-mail messages (appointment confirmations and reminders) to customers on behalf of a Whitelabel domain, an SPF entry for Calenso must be made in the DNS settings of the Whitelabel domain.


DKIM TXT Entry for Calenso (Brevo)

Important: Please replace mywebsite.com with your corresponding domain.


1. configure the TXT entry (DKIM) for "mail._domainkey.mywebsite.com"

k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDeMVIzrCa3T14JsNY0IRv5/2V1/v2itlviLQBwXsa7shBD6TrBkswsFUToPyMRWC9tbR/5ey0nRBH0ZVxp+lsmTxid2Y2z+FApQ6ra2VsXfbJP3HE6wAO0YTVEJt1TmeczhEd2Jiz/fcabIISgXEdSpTYJhb0ct0VJRxcg4c8c7wIDAQAB


2. configure the TXT entry for "mywebsite.com"

brevo-code:5de5d77e1c1f810044662ee4dd8fdb63


Instructions


The entry must be created in the DNS settings of the Whitelabel domain. The DNS settings are the settings for the domain e.g. mywebseite.com



Example of an entry in the DNS server settings:




Is the DKIM entry mandatory?


Calenso's e-mail sending will work even without the DKIM entry. However, Calenso cannot guarantee that the email messages will reach the recipients. As without the DKIM entry (Domain Key identified Mail), they are often marked as spam messages.


What is a DKIM entry?


When an email is sent, the recipient's server checks to determine if the message is legitimate and the sender authorized. These checks are possible by implementing the DKIM protocol on the sender's domain.


The DKIM (DomainKeys Identified Mail) protocol is a cryptographic protocol based on the use of public keys published in your DNS. The protocol allows you to sign your email with your domain name, like signing a letter with your signature. The recipient of your email can then be sure that the email they received was written by you and not altered during transmission. This protocol is particularly effective against man-in-the-middle attacks.

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